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Responsiveness, Punctuality, Quality, Professionalism, Value
The crew was on time, very friendly, extremely neat, and did an outstanding job resulting in a clean bill for restoration approval. Also, it is a family operated business that goes the extra mile in serving the customer needs and concerns. Every call was answered promply. The biggest plus was their competive bid that was far below other bids. I was one HAPPY customer.
Gary & Mike were great and efficient. Would definitely recommend to anyone needing restoration work.
I wish water damage on Noone. But, if u need help these are the people to call! Gary and his crew Jaime and Ed were professional , helpful and efficient. The response time was speedy and they were efficient. They were clean and neat and respectful of my surroundings. Not enough kind words for professional work ethic. Thank you Gary and crew.
First call restoration came out and evaluate the damage the same day we called. When we decided to go with first call. They put us on the schedule the next business day. The team of guys that came out Gary James Jamie and ed did a stellar job removing and cleaning the effected areas. What a good group of hardworking men!
First Call Restoration really should be your first call! Gary and his team were top-notch. Super professional, friendly and helpful. They accomplished so much in such a short period of time! They took what was a big problem for me and solved it. I couldn’t be more pleased with their service.
They did an outstanding job and we would definitely use their services again. We had a sewer leak into our basement and they cleaned and sanitized everything. Highly recommended.
Great experience so far with this company! My building had a sewage leak that was disgustingly and smelly last week. It’s a retail building that I run my business out of so we needed to clean the place up fast so I could reopen!
Mike and his team were exceptional. They were very compassionate, informative and professional. Given the stressful situation him and his team answered all of our questions best to their ability and made of feel that we were in good hands. They were fast and efficient. Truly appreciate their hard work and professionalism.
We had such a great experience working with First Call Restoration from start to finish. The crew, Jones, Ed, and Jamie were very professional and extremely helpful. Couldn't ask for a better crew.
Everyone, especially Gary went out of their way to make sure we were as pleased as possible with the work that was done.
They helped make a terrible water damage situation manageable for me and my family.
A pleasure to deal with...prompt service.... booked an appointment, got an estimate, and work completed in a timely manner....exceeded my expectations!
I have used First Call Restoration twice now for different types of jobs and have been very pleased with their service. Gary did the job this time and was great!
Very efficient. Donovan led a great team.
Very good experience. Had Mold in my attic,they got an accessor here immediately, with their team to do the work the following day. Completed in 1 day, great job! Everyone was friendly and wonderful and answered any questions i had, very knowledgeable and experienced. I highly recommend and would not go anywhere else. And Michelle on the phones was very friendly and was on top of responding right back, as well as the rest of the team. Thank you "First Call Restoration"
I had an amazing experience with First Call Restoration for mold remediation. From my first call, Michelle was incredibly friendly and helpful, answering all my questions and scheduling the service quickly. The team was professional and efficient, and Gary F. stood out with his expertise and attention to detail. He took the time to explain everything clearly and ensured the job was done right. The entire process was smooth, and my home is now mold-free. I highly recommend utilizing First Call for their top-notch service!
First Call Restoration was such a professional and knowledgable company to work with. From the beginning issues addressed, Michael developed a clear and concise remediation plan for our attic in a timely quick manner. Gary and the crew were super respectful and courteous, from the prep, the remediation, and all throughout the cleanup process. Would absolutely recommend them to anyone in the Hudson Valley area - 10/10.
Prompt response time. Informative at the time of estimate. Technician that came out did an amazing job.
Mike and the team did an amazing job. Not only did they help to remove the damage they worked directly with insurance. Was grateful for the the professionalism, quality and administrative support.
TERRIFIC IN EVERY WAY. WILL DEFINITELY USE MIKE AGAIN!
I called several companies throughout Westchester, First Call was the last one I reached yet most responsive and got started on the remediation work after a flood almost immediately. They were well into the clean up before other companies even responded my messages. They wore booties in the house, very clean and respectful. They finished everything in less than two days. Would recommend them for any flood or remediation work in the future, definitely keeping their number. Thank you for making a terrible situation on Christmas Eve turn out ok!
The First Call Restoration guys did a great job removing mold and cleaning up our basement. The team was very professional and thorough. Excellent communication before, during, and after the job was complete. Highly recommended.