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Water damage restoration in Middletown, NY looks different block to block: one call is a flooded basement in a Victorian off North Street, the next is a burst pipe three floors up in an apartment building, or a soaked storefront by Franklin Square. We provide water damage cleanup along with mold remediation, fire and smoke repair, sewage cleanup, trauma cleanup, and specialty services, with more than 20 years of experience across the Hudson Valley.
Explore flexible home improvement financing options through our trusted partner, Wisetack.
Middletown's water problems start with Monhagen Brook. The brook and its tributaries drain right through the city, and when heavy rain sits over Orange County, National Weather Service flash flood warnings routinely name Monhagen Brook at Middletown. The county keeps a close watch on the watershed for good reason: the channel can only carry so much. A stalled summer thunderstorm sends runoff pouring off rooftops, parking lots, and paved streets faster than the brook can move it, and the low-lying blocks nearest the water take the hit first.
The building stock raises the stakes. Middletown grew fast in the railroad era and was incorporated as a city in 1888, and the city's own architecture guide notes that a large number of Victorian and early twentieth-century homes and buildings still stand, the oldest dating to about 1838. Age gives these properties their character, and it also gives water places to hide: stone and brick foundations that wick moisture, plaster walls that soak it up, original plumbing that fails without warning. Drying a 130-year-old house takes a different plan than drying new construction, and our technicians build that plan on site.
Our coverage runs edge to edge across the city and into the Town of Wallkill addresses that surround it, spanning the 10940 and 10941 zip codes. Downtown and Franklin Square, the North Street corridor, the streets around the SUNY Orange campus on South Street: with roughly 30,000 residents, Middletown produces every kind of restoration call there is, and after two decades in the Hudson Valley, very little of it is new to us.

Whether you are buying, selling or already own, ensuring that your home is safe to breathe and live in is imperative to you and your family's health.

We know how much of a headache needing restoration work done in a rental unit can be. It's okay, we've helped hundreds of landlords and property managers make this process a quick and easy as possible.

You have a big job, let us make is smaller. We can take on any job size for your clients and guarantee a quick turnaround.

With our 24/7 emergency services we are ready to work alongside you to make sure our client's home or business is well taken care of.
From office buildings to retail spaces, we provide rapid, professional restoration services that minimize disruption and get your business back up and running—day or night.
We arrive fast to assess the damage and take immediate action to prevent further issues. We’ll stabilize the situation and help you navigate the insurance process.
Once the immediate threat is contained, we focus on restoring your property. Our team works efficiently to clean, sanitize, and return your space to a safe, livable condition.
If the damage requires repairs or rebuilding, we coordinate the entire reconstruction process.

Our mission is to take an overwhelming event and turn it into a positive experience with knowledge, professionalism, and compassion.
Financing Options Available
Explore flexible home improvement financing options through our trusted partner, Wisetack.



Quickly, at any hour. Our emergency line is answered 24/7, and crews dispatch from the Poughkeepsie area, reaching Middletown by way of I-84. Water spreads and soaks deeper the longer it sits, so we roll as soon as you call, walk the damage with you on arrival, and in most cases begin extraction and drying on that first visit.
We take that part off your plate. First Call works with every insurance company and builds the file your adjuster wants: moisture readings, photos, and a line-item scope of work. On many Middletown claims we're on the phone with the carrier before the equipment comes off the truck. For work that falls outside your policy, financing through Wisetack is available.
The whole city, plus the towns around it. That includes downtown and Franklin Square, the North Street corridor, the streets near SUNY Orange, and addresses in the surrounding Town of Wallkill, across the 10940 and 10941 zip codes. Nearby, we also serve Goshen, Walden, and Newburgh, along with communities across the river toward Poughkeepsie.
Cut power to the flooded area if you can reach your panel without stepping in water, and keep kids and pets well away from it. Then call us before you start bailing. Street runoff and brook water in Middletown basements carry silt and bacteria that need real extraction and disinfection, not just a shop vac, and mold can take hold within a day or two of the water going down.
Storefronts, offices, and restaurants are a regular part of our week. Commercial water damage restoration in Middletown often means a downtown building where a leak upstairs shuts the business below, so we work to keep closures short. Every property gets our full lineup: water, mold remediation, fire and smoke, sewage cleanup, trauma cleanup, and specialty services, one contractor from start to finish.
"First call restoration came out and evaluate the damage the same day we called. What a good group of hardworking men!"
"First Call Restoration really should be your first call! Gary and his team were top-notch. Super professional, friendly and helpful."
"They did an outstanding job and we would definitely use their services again. Highly recommended."
"Great experience so far with this company! Everyone I dealt with along the way was so friendly and helpful."
"Mike and his team were exceptional. They were very compassionate, informative and professional."
"Everyone, especially Gary went out of their way to make sure we were as pleased as possible with the work that was done."
"We had such a great experience working with First Call Restoration. Thank you for helping us navigate our stressful situation."
"They helped make a terrible water damage situation manageable for me and my family."