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A summer thunderstorm parks over the ridge, and within the hour water is sheeting downhill through Marlboro the same way Lattintown Creek does, hunting for the lowest point on the block. Too often that low point is a basement. First Call Restoration provides water damage restoration in Marlboro, NY, plus mold remediation, fire and smoke damage repair, sewage cleanup, trauma cleanup, and specialty restoration services, with more than 20 years of Hudson Valley experience behind every job.
Explore flexible home improvement financing options through our trusted partner, Wisetack.
Marlboro is built on a grade. The hamlet climbs from the Hudson River up toward the orchard ridges of the Town of Marlborough, and everything that falls on those hills eventually comes back down through town. Lattintown Creek, called Old Man's Creek on the earliest town maps, makes the point dramatically: it drops more than 100 feet over Marlboro Falls on its final run to the river. Terrain that steep gives storm runoff real speed. Heavy rain soaks the high ground, races down the slope, and pushes against any foundation, window well, or garage that sits in its path. A property on the downhill side of a street can take on water its uphill neighbor never sees.
This is fruit country, and it has been for generations. Benmarl Winery on Highland Avenue lays claim to the oldest vineyard in America, and the hills around the hamlet carry orchards like Weed, Prospect Hill, and Lawrence Farms that draw pick-your-own crowds every fall. The hamlet itself is just as old; a 1797 map of the town already shows a mill working the creek. Plenty of Marlboro houses carry that history in their bones, with stone foundations, plaster walls, and plumbing that has been patched across decades. Buildings like these hold moisture quietly, which is why a minor leak behind a wall can feed mold for months before anyone notices the smell.
Our coverage takes in the Marlboro hamlet and the countryside around it, including the Lattintown area and the Route 9W corridor in the 12542 zip code. A burst pipe in a village house above the falls, a sewage backup at a farm market, smoke damage in a home overlooking the Hudson: whatever the emergency looks like, odds are we've answered a similar call on a road you know.

Whether you are buying, selling or already own, ensuring that your home is safe to breathe and live in is imperative to you and your family's health.

We know how much of a headache needing restoration work done in a rental unit can be. It's okay, we've helped hundreds of landlords and property managers make this process a quick and easy as possible.

You have a big job, let us make is smaller. We can take on any job size for your clients and guarantee a quick turnaround.

With our 24/7 emergency services we are ready to work alongside you to make sure our client's home or business is well taken care of.
From office buildings to retail spaces, we provide rapid, professional restoration services that minimize disruption and get your business back up and running—day or night.
We arrive fast to assess the damage and take immediate action to prevent further issues. We’ll stabilize the situation and help you navigate the insurance process.
Once the immediate threat is contained, we focus on restoring your property. Our team works efficiently to clean, sanitize, and return your space to a safe, livable condition.
If the damage requires repairs or rebuilding, we coordinate the entire reconstruction process.

Our mission is to take an overwhelming event and turn it into a positive experience with knowledge, professionalism, and compassion.
Financing Options Available
Explore flexible home improvement financing options through our trusted partner, Wisetack.



Right across the river. Our team is based in the Poughkeepsie area, over the Mid-Hudson Bridge and down Route 9W from Marlboro, and our emergency line picks up 24/7. Because standing water does more damage with every passing hour, we dispatch as soon as you call and begin extraction and drying on the first visit whenever conditions allow.
Leave the claim to us. We work with all insurance companies and build the file your adjuster expects, including moisture readings, photos, and a line-item scope of work. Marlboro homeowners rarely have to referee between carrier and contractor, because we speak with both. For costs insurance won't cover, financing through Wisetack is available.
More than just the hamlet. We cover all of Marlboro and the Lattintown countryside in the 12542 zip code, along with the neighboring hamlet of Milton up Route 9W. Our crews also work in Highland, Plattekill, Clintondale, and Newburgh, so the whole west bank around Marlboro falls inside our regular territory.
Gravity is working against you. Marlboro's terrain falls steeply from the orchard ridges to the Hudson, so storm runoff gains speed and volume as it moves through the hamlet, and homes on the low side of a slope collect whatever the hill sheds. We locate the entry points, dry the structure completely, treat any mold that has started, and flag drainage problems so the next storm stays outside.
Six services, one phone call. Alongside water damage restoration in Marlboro, customers rely on us for mold remediation, fire and smoke damage repair, sewage cleanup, trauma cleanup, and specialty restoration projects. One crew manages the entire recovery, so you're never coordinating three separate contractors while your house sits torn open.
"First call restoration came out and evaluate the damage the same day we called. What a good group of hardworking men!"
"First Call Restoration really should be your first call! Gary and his team were top-notch. Super professional, friendly and helpful."
"They did an outstanding job and we would definitely use their services again. Highly recommended."
"Great experience so far with this company! Everyone I dealt with along the way was so friendly and helpful."
"Mike and his team were exceptional. They were very compassionate, informative and professional."
"Everyone, especially Gary went out of their way to make sure we were as pleased as possible with the work that was done."
"We had such a great experience working with First Call Restoration. Thank you for helping us navigate our stressful situation."
"They helped make a terrible water damage situation manageable for me and my family."