Fire, Smoke, and Soot Cleaning Services in the Hudson Valley

It's not about getting any restoration company. It's necessary to get the right one, an experienced local, family-owned restoration company.

Expert Staff
We invest into our technicians. Each tech that walks into your home or business has hundreds of hours of training and even more of hands-on experience. In fact, we have decades of experience.
High-Quality Work
We get the job done and get it done right. We don’t cut corners or try to justify things that don’t need to be done. We come in do the job as quickly as possible so you can get back to your normal.
Available 24/7
24/7 we are here if you have an emergency. We show up and you can count on us to help you get through every step of the way.
Financing

Financing Options Available

Explore flexible home improvement financing options through our trusted partner, Wisetack.

Safety Tips

Fire Damage Restoration Services

Fire damage can be devastating, but First Call Restoration is here to help. We specialize in comprehensive fire damage restoration services, providing effective solutions to address the aftermath of a fire. We specialize in complete fire damage repair, removal of damaged structures, soot cleanup, and smoke odor removal. Our team is dedicated to helping you recover from this difficult situation, offering tailored fire restoration services throughout the Hudson Valley to meet your specific needs.

Do's and Don'ts if Fire, Smoke or Soot Should Occur
Do
  • Do ensure safety first: evacuate the property and call emergency services immediately.
  • Do open windows to ventilate if safe to do so.
  • Do document the damage for insurance purposes.
  • Do call a professional fire damage restoration company immediately.
Don't
  • Don’t attempt to clean soot or smoke damage yourself; it requires professional handling.
  • Don’t use electrical appliances until they’ve been checked.
  • Don’t enter the property until it’s declared safe by authorities.

What to Expect When we Arrive

Our team is proficient in handling all aspects, including removing smoke and soot. Utilizing professional-grade equipment like air movers and ozone machines, we ensure every corner of your property is clean from the aftermath of fire damage. Our soot cleaning services are thorough, leaving no trace behind, and our smoke damage cleaning services restore the freshness and safety of your environment.

Smoke | Soot

Smoke and soot are toxic by themselves, posing a serious risk. Even if a fire is contained in one location, smoke and soot can travel throughout the structure. Smoke travels through electrical outlets, into insulation behind the walls and into every nook and cranny no matter how small. It’s important to understand the different types of smoke and how they can impact your home or business. The first step in our smoke damage clean-up process is to assess the type of smoke damage present and develop a plan of action accordingly. That’s where our knowledge and expertise come into play.

Insurance

It’s not about getting any restoration company. It’s necessary to get the right restoration company, a local family-owned company. Even though we work with all insurance companies, we work on your behalf. The insurance company can NOT tell you who to use. By law YOU have the right to choose who comes into your home or business. Your insurance company only gives out their vendors names because they agreed to a price list.

Our process

What happens after you call?

STEP 01
Emergency Response (right away)

We respond quickly to assess the fire damage, secure the property, and prevent further loss. Our team handles emergency board-up, smoke containment, and helps you start the insurance process.

STEP 02
Restoration Phase (1-5 days)

After the site is secure, we get to work cleaning up smoke, soot, and debris. We deodorize, sanitize, and restore salvageable areas to make your home safe and ready for the next step.

STEP 03
Reconstruction Phase (timeline varies)

If parts of your home need to be repaired or rebuilt, we manage the entire process—from permits to final walkthrough—so you don’t have to juggle multiple contractors.

"They were very professional and helped us through the entire process."
Sophie Moore Avatar - Landscaping X Webflow Template
Sophie M.
Poughkeepsie, NY
About us

Why choose us?

Our mission is to take an overwhelming event and turn it into a positive experience with knowledge, professionalism, and compassion.

Licensed and Insured Experts
Our team is fully licensed, bonded, and insured, with extensive training in the latest water main repair techniques and technologies. We stay current with industry advances to provide you the best service possible.
24/7 Emergency Response
Restoration needs don't wait for convenient times, and neither do we. Our team is available around the clock, preventing costly repairs through prompt service.
Locally Owned & Operated
We've proudly served the Hudson Valley for more than 20 years.
Portfolio

Past jobs we've completed.

Testimonials

What our clients say about our work

John Carter Avatar - Landscaping X Webflow Template
Andrew H.

"First call restoration came out and evaluate the damage the same day we called. What a good group of hardworking men!"

Sophie Moore Avatar - Landscaping X Webflow Template
Susan P.

"First Call Restoration really should be your first call! Gary and his team were top-notch. Super professional, friendly and helpful."

Matt Cannon Avatar - Landscaping X Webflow Template
Stuart W.

"They did an outstanding job and we would definitely use their services again. Highly recommended."

Lilly Woods Avatar - Landscaping X Webflow Template
Shana W.

"Great experience so far with this company! Everyone I dealt with along the way was so friendly and helpful."

Sandy Houston Avatar - Landscaping X Webflow Template
Victoria R.

"Mike and his team were exceptional. They were very compassionate, informative and professional."

Patrick Meyer Avatar - Landscaping X Webflow Template
Eugene F.

"Everyone, especially Gary went out of their way to make sure we were as pleased as possible with the work that was done."

Kathie Corl Avatar - Landscaping X Webflow Template
Maggie D.

"We had such a great experience working with First Call Restoration. Thank you for helping us navigate our stressful situation."

Andy Smith Avatar - Landscaping X Webflow Template
Frank F.

"They helped make a terrible water damage situation manageable for me and my family."

FAQs

Fire Damage Restoration FAQs

How quickly can First Call Restoration respond to a fire incident?

First Call Restoration offers 24/7 emergency services and can respond quickly, often within hours of a fire incident, to minimize damage and start restoration promptly.

How does First Call Restoration ensure safety during restoration?

Safety is a top priority for us. We follow strict safety protocols, including the use of protective gear and adherence to industry standards, ensuring a safe environment during the restoration process.

What areas does First Call Restoration service for fire damage restoration?

First Call Restoration serves several areas, including Arlington NY, Highland NY, Poughkeepsie NY, and Hudson Valley, providing fire damage restoration services in these locations.

How long does the fire damage restoration process typically take?

Typically, it can take anywhere from a few days to several weeks. The severity of the fire, the amount of soot and smoke damage, and any necessary structural repairs can all influence the timeline. First Call Restoration works quickly to get you back on your feet without compromising quality.