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Anyone who has spent a few winters on this stretch of Route 9W knows which basements take on water first, and after more than 20 years of water damage restoration in Ulster Park, NY and across the Hudson Valley, so do we. First Call Restoration handles the full range of property emergencies here: water damage, mold remediation, fire and smoke damage, sewage cleanup, trauma cleanup, and specialty services.
Explore flexible home improvement financing options through our trusted partner, Wisetack.
Ulster Park sits on the west bank of the Hudson River, about five miles south of Kingston along the Route 9W corridor. The river here is wide and tidal, and the low ground closest to it, especially out along River Road near the Esopus Meadows shoreline, feels it first when a nor'easter drives water levels up or a week of rain leaves the ground with nowhere left to drain. Properties higher up the corridor aren't off the hook either. Storm runoff heads downhill toward the Hudson, and a sump pump that quits during one of those stretches can turn a dry basement into a flooded one before morning.
The hamlet itself is quiet and residential. Houses sit along Route 9W and the side roads that branch off toward the river, and the community is small enough to be served by a single post office under the 12487 zip code. Most of our calls here come from single-family homes rather than big complexes, which changes how we work: one crew, one point of contact, and equipment sized for a house instead of a warehouse. Offshore, the Esopus Meadows Lighthouse still marks the shallows, the last wooden lighthouse on the Hudson and a fixture in the view from River Road. People have been living beside this river for a long time in Ulster Park, and the river has never once made it easy.
Ulster Park is a hamlet within the Town of Esopus, and our coverage treats it as part of one continuous territory. We serve the entire 12487 zip code, the 9W corridor, River Road down to Lighthouse Park, and the rest of the surrounding town on this side of the river. Whatever your house is doing right now, chances are we've already dried, cleaned, or rebuilt the same thing within a few miles of your door.

Whether you are buying, selling or already own, ensuring that your home is safe to breathe and live in is imperative to you and your family's health.

We know how much of a headache needing restoration work done in a rental unit can be. It's okay, we've helped hundreds of landlords and property managers make this process a quick and easy as possible.

You have a big job, let us make is smaller. We can take on any job size for your clients and guarantee a quick turnaround.

With our 24/7 emergency services we are ready to work alongside you to make sure our client's home or business is well taken care of.
From office buildings to retail spaces, we provide rapid, professional restoration services that minimize disruption and get your business back up and running—day or night.
We arrive fast to assess the damage and take immediate action to prevent further issues. We’ll stabilize the situation and help you navigate the insurance process.
Once the immediate threat is contained, we focus on restoring your property. Our team works efficiently to clean, sanitize, and return your space to a safe, livable condition.
If the damage requires repairs or rebuilding, we coordinate the entire reconstruction process.

Our mission is to take an overwhelming event and turn it into a positive experience with knowledge, professionalism, and compassion.
Financing Options Available
Explore flexible home improvement financing options through our trusted partner, Wisetack.



One bridge crossing, and we're on your side of the river. Our crews dispatch from the Poughkeepsie area, cross the Mid-Hudson Bridge, and head up Route 9W to Ulster Park. The emergency line is answered 24/7, and for active water emergencies we load extraction and drying equipment on the first trip so work can start as soon as the damage is assessed.
Consider the claim part of the job. We work with all insurance companies and build the file your adjuster needs: moisture readings, photos, and a written scope of work. Plenty of Ulster Park claims are underway before our equipment is even unloaded. For work a policy won't cover, financing through Wisetack keeps the project moving.
Same team, same response, no separate zone. Ulster Park is a hamlet within the Town of Esopus, and we treat the whole area as one territory: the 12487 zip code, the Route 9W corridor, River Road, and every corner of the surrounding town. We also serve the nearby communities of Highland, Milton, Marlboro, and New Paltz, so help is never routed from far away.
Close the main water valve if you can reach it; stopping the source matters more than anything else in the first minutes. Keep people and pets away from water near outlets or appliances, and skip the shop vac if there's any question about electricity. Then call our 24/7 line. The sooner water damage restoration starts in an Ulster Park home, the less tearing out there is to do later.
Restoration means all of it here. Water is the most common reason Ulster Park property owners call, but the same company handles mold remediation, fire and smoke damage, sewage cleanup, trauma cleanup, and specialty services. That range matters, because one problem tends to cause the next: a slow leak becomes a mold colony, a kitchen fire leaves water damage behind. One call covers the whole chain.
"First call restoration came out and evaluate the damage the same day we called. What a good group of hardworking men!"
"First Call Restoration really should be your first call! Gary and his team were top-notch. Super professional, friendly and helpful."
"They did an outstanding job and we would definitely use their services again. Highly recommended."
"Great experience so far with this company! Everyone I dealt with along the way was so friendly and helpful."
"Mike and his team were exceptional. They were very compassionate, informative and professional."
"Everyone, especially Gary went out of their way to make sure we were as pleased as possible with the work that was done."
"We had such a great experience working with First Call Restoration. Thank you for helping us navigate our stressful situation."
"They helped make a terrible water damage situation manageable for me and my family."