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Chappaqua has been growing in place since Quaker families arrived in the 1730s, and a hamlet with roots that deep carries pipes, foundations, and framing from every era since. That's exactly why First Call Restoration offers water damage restoration in Chappaqua, NY alongside mold remediation, fire and smoke damage repair, sewage cleanup, trauma cleanup, and specialty restoration services.
Explore flexible home improvement financing options through our trusted partner, Wisetack.
The Saw Mill River begins its run to the Hudson right through this part of New Castle, joined in Chappaqua by its Tertia Brook tributary. That geography has consequences: heavy rain in 1980 sent Tertia Brook past the river's capacity and flooded the hamlet, and New York State later built the Chappaqua Flood Damage Reduction Project, widening and lowering more than a mile of the river and its tributary. The state doesn't engineer a mile of channel where flooding is hypothetical. When a slow-moving storm parks over northern Westchester, the low ground around downtown still collects water first.
The building stock tells the other half of the story. The Quaker meetinghouse on Quaker Road, finished in 1754, is the oldest documented building in New Castle, and Horace Greeley spent his last years on a 78-acre Chappaqua farm anchored by a house built around 1820. After the railroad arrived, the hamlet re-centered around the tracks, and the station itself dates to 1902. Between those landmarks sit generations of homes: farmhouse-era structures, railroad-era village houses, and newer construction, each hiding water in its own way. Old stone foundations wick moisture, mid-century supply lines corrode quietly, and any finished basement can turn into a holding tank during the wrong week of weather.
Our crews cover all of Chappaqua and the surrounding Town of New Castle, including downtown, the King Street corridor near the Greeley House, the Quaker Road area, and the full 10514 zip code. Whether it's a failed water heater in a village colonial, storm water in a basement near the river, or mold behind the walls of a house older than the town itself, chances are good we've dried out a similar property within a short drive of yours.

Whether you are buying, selling or already own, ensuring that your home is safe to breathe and live in is imperative to you and your family's health.

We know how much of a headache needing restoration work done in a rental unit can be. It's okay, we've helped hundreds of landlords and property managers make this process a quick and easy as possible.

You have a big job, let us make is smaller. We can take on any job size for your clients and guarantee a quick turnaround.

With our 24/7 emergency services we are ready to work alongside you to make sure our client's home or business is well taken care of.
From office buildings to retail spaces, we provide rapid, professional restoration services that minimize disruption and get your business back up and running—day or night.
We arrive fast to assess the damage and take immediate action to prevent further issues. We’ll stabilize the situation and help you navigate the insurance process.
Once the immediate threat is contained, we focus on restoring your property. Our team works efficiently to clean, sanitize, and return your space to a safe, livable condition.
If the damage requires repairs or rebuilding, we coordinate the entire reconstruction process.

Our mission is to take an overwhelming event and turn it into a positive experience with knowledge, professionalism, and compassion.
Financing Options Available
Explore flexible home improvement financing options through our trusted partner, Wisetack.



Day or night, the answer is the same: we dispatch as soon as you call. Chappaqua sits at the southern end of our Hudson Valley coverage, our emergency line is answered 24/7, and the crew arrives ready to extract water and set drying equipment on the first visit whenever conditions allow. Waiting until morning only gives the damage more time to spread.
Claims paperwork is half the job, and we take it on. We work with all insurance companies and supply what adjusters ask for on Chappaqua losses: moisture logs, photo documentation, and a written scope of work. In many cases we're talking with your carrier before the drying equipment comes off the truck. If part of the work isn't covered, Wisetack financing can bridge the gap.
Every street, from downtown Chappaqua to the town line. That includes the King Street corridor, the Quaker Road area, and the rest of the 10514 zip code across the Town of New Castle. We also handle emergencies in nearby Mount Kisco, Bedford, Mahopac, and Carmel, so help is never routed from far away.
Start by keeping yourself out of harm's way: don't step into water near outlets or appliances, and shut off the supply valve and power to the area only if you can do it safely. Then call us, even late in the evening. A supply line that let go at 8 a.m. has been running all workday, and the sooner water damage restoration begins, the less of your home has to be torn out and rebuilt.
Think of us as one call for the whole recovery. Water damage is the most common reason Chappaqua homeowners reach us, but we also provide mold remediation, fire and smoke damage restoration, sewage cleanup, trauma cleanup, and specialty services. That matters because these problems overlap: a wet basement left alone becomes a mold job, and we can carry the project from first extraction to final repair.
"First call restoration came out and evaluate the damage the same day we called. What a good group of hardworking men!"
"First Call Restoration really should be your first call! Gary and his team were top-notch. Super professional, friendly and helpful."
"They did an outstanding job and we would definitely use their services again. Highly recommended."
"Great experience so far with this company! Everyone I dealt with along the way was so friendly and helpful."
"Mike and his team were exceptional. They were very compassionate, informative and professional."
"Everyone, especially Gary went out of their way to make sure we were as pleased as possible with the work that was done."
"We had such a great experience working with First Call Restoration. Thank you for helping us navigate our stressful situation."
"They helped make a terrible water damage situation manageable for me and my family."