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Our family-owned and operated company is made up of certified experts who offer comprehensive cleanup services throughout the Hudson Valley area in New York. We are experts in water damage restoration, water damage mitigation, content cleaning, flood damage restoration, structural drying, and more.
Financing Options Available
Explore flexible home improvement financing options through our trusted partner, Wisetack.
Heavy rain, melting snow, or rising rivers can flood your home. We quickly remove standing water, dry everything out, and treat the area to stop mold and other problems. Fast action helps avoid bigger repairs down the road.
In the winter, pipes can freeze and burst, causing major water damage. Our team responds fast to shut off the water, clean up the mess, dry the area, and make needed repairs to get your home back to normal.
If water enters your home from a leak, broken appliance, or storm, quick cleanup is key. We use powerful pumps and dryers to remove water, dry your home, and check for hidden moisture that could cause mold.
Strong storms, hurricanes, or nor’easters often cause roof leaks, basement floods, and water damage. We handle it all—removing water, drying the space, and fixing damage so your home stays safe and dry.
Even with professional water damage restoration, you want to act quickly to ensure your safety and minimize additional damage. If your Hudson Valley residential or commercial property sustains water damage from a flood, plumbing problem, or natural disaster, follow these safety tips:
Shut off your home or business’s power before entering rooms with water damage.
Water from unclean sources like raw sewage, septic backups, and seawater contains many chemicals, toxins, and pathogens that can cause severe illness.
Move treasured items and undamaged goods from the affected spaces.
Water damage mitigation is NOT sucking up some water and leaving. Actually, it’s all based on science. Our well-trained technician can make the right decisions for a successful outcome. Our technicians are well trained in the services we offer.
The first step is always SAFETY. Once we establish the environment is safe, we can begin to scope the water loss. We begin by first determining where the water came from. Was it from a clean supply line or a waste line. In mitigation the water source determines the contaminates we can expect. The level of contaminates in the water determines what category of water it will be considered (1, 2, or 3). These categories have guidelines set forth by ANSI/IICRC S500 Standard for Professional Water Damage Restoration. These standards tell us if we need to remove wet building materials or dry them in place.
Next is to locate all wet areas. We use current technology to detect these areas. Then we determine what contents are salvageable and which are not. Non salvageable items will be documented for your insurance company and disposed of with your permission. When we have completed the mitigation, we will specifically place our drying equipment. You will see air movers and dehumidifier and possible an air filtration device. We will be returning each day as we need to monitor the drying process to make sure we have met the established drying goals. The importance of drying is to return building material back to its proper moisture content to prevent damage. Also, we want to make sure we have eliminated an environment for mold growth. We not only dry the area(s) but we also apply a biological anti-microbial.
We arrive fast to assess the damage and take immediate action to prevent further issues. We’ll stabilize the situation and help you navigate the insurance process.
Once the immediate threat is contained, we focus on restoring your property. Our team works efficiently to clean, sanitize, and return your space to a safe, livable condition.
If the damage requires repairs or rebuilding, we coordinate the entire reconstruction process.
Our mission is to take an overwhelming event and turn it into a positive experience with knowledge, professionalism, and compassion.
"First call restoration came out and evaluate the damage the same day we called. What a good group of hardworking men!"
"First Call Restoration really should be your first call! Gary and his team were top-notch. Super professional, friendly and helpful."
"They did an outstanding job and we would definitely use their services again. Highly recommended."
"Great experience so far with this company! Everyone I dealt with along the way was so friendly and helpful."
"Mike and his team were exceptional. They were very compassionate, informative and professional."
"Everyone, especially Gary went out of their way to make sure we were as pleased as possible with the work that was done."
"We had such a great experience working with First Call Restoration. Thank you for helping us navigate our stressful situation."
"They helped make a terrible water damage situation manageable for me and my family."
Our certified restoration technicians are available 24/7 to provide prompt emergency response.
We work with all insurance companies and will help you navigate the insurance claims process.
We provide water extraction, structural repairs, and more to the Hudson Valley, New York region.
